Onlineketamineclinic.com Privacy Policy
Onlineketamineclinic.com (“Onlineketamineclinic.com”, “we” or “us”) takes privacy seriously and is committed to protecting the information of those who visit our website, https://www.onlineketamineclinic.com/. This Privacy Policy explains how we collect, use, and disclose personal information when you access our platform and use our services, including payment and business operations, and other purposes allowed by law. We are dedicated to following all data protection laws that apply to us.
By using our platform or providing us with personal information, you are accepting the practices described in this Privacy Policy. If you do not agree with this policy, we advise not to use our platform or provide us with personal information. Onlineketamineclinic.com reserves the right to make changes to this policy at any time. Any changes will be posted in this Privacy Policy and we recommend checking regularly to stay informed.
If you have any questions or concerns about this policy, you can reach out to us via email. This policy is incorporated into and subject to the Terms of Service. Your use of the platform and the personal information you provide will remain subject to this Privacy Policy and Onlineketamineclinic.com’s Terms of Service. To navigate to specific answers, click on the relevant questions in the main body of this policy.
Onlinketamineclinic.com Privacy Policy on Collecting Personal Information
We at Onlinketamineclinic.com (“we” or “us”) are dedicated to safeguarding your privacy. This policy outlines the personal information we may collect when you use our website, https://www.onlinketamineclinic.com, to access our services and carry out various activities and transactions (“Services”), and how we use and share this information. We adhere to all relevant privacy laws.
By accessing our website or providing us with your personal information, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our website or provide us with any personal information. We reserve the right to make changes to this policy at any time. Any changes will be reflected in this policy and we encourage you to review it regularly.
If you have any questions or concerns about this policy, please reach out to us via email. This policy is part of and subject to our Terms of Service. Your use of the website and any personal information you provide is subject to this Privacy Policy and the Terms of Service.
Account Information: To use our website, you need to create an account. This process requires us to collect certain personal information that identifies you as an individual, such as your name, date of birth, health information, and medical background.
Device and Location Information: Our website automatically collects technical information about the device you use to access it, such as your IP address, location, device ID, and actions taken on our website. We use cookies and similar technologies to track your activity.
Payment Information: If you use our services to make or receive payments, we will also collect your financial information, such as credit card details.
Children Information: Our services are intended for individuals 18 and older. We do not knowingly collect personal information from minors under 18. If we become aware of such information, we will take commercially reasonable measures to delete it. If you are the parent or guardian of a minor under 18 who has provided us with personal information, please contact us at info@onlinketamineclinic.com.
Anonymous Information: We may also collect anonymous information from your visits to our website, such as aggregated data about all of our website visitors. This data helps us analyze trends and improve your experience on our website.
At Onlinetamineclinic.com, we may collect Personal Information from you, including your account information, device and location information, payment information, and anonymous information. We do not collect information from individuals under the age of 18.
If you share Personal Information of others with us, you agree to first inform them, explain our Privacy Policy to them, and obtain their consent where necessary.
When registering for an account, you may choose to do so directly through our platform or through a social networking service like Facebook or Google. If you register through a social networking service, we may collect certain information about you based on your privacy settings with that service. If you link your Onlinetamineclinic.com account to your social networking service, we will use the Personal Information you have provided to that service, such as your name, email, and gender, to create your account. Please note that the information we collect through a social networking service may be determined by the privacy settings you have in place with that service and the permissions you grant us. Onlinetamineclinic.com is not responsible for the information a social networking service has about you.
Onlinketamineclinic.com collects your Personal Information for the following reasons:
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- To provide you with requested services and information.
- To manage and maintain our communication with you, including responding to inquiries, questions, or comments.
- To communicate important updates, such as changes to our Privacy Policy and service updates.
- For analytics, market research, and internal reporting to improve our platform and services.
- To personalize our communications with you and provide relevant marketing materials.
- To prevent and detect any unlawful behavior and protect our legal rights.
On whom we disclose your Personal Information:
We will never sell your Personal Information except as outlined in this Privacy Policy. However, there may be cases when we need to share your Personal Information with third parties, such as:
Service providers: We will share your Personal Information with companies that provide services to us, such as companies that aid in operating our platform and vendors that assist with marketing efforts. This may include sharing your Personal Information with service providers like Google for analytics purposes, or with Jotform and Typeform for online forms and surveys. Service providers must maintain the confidentiality of your Personal Information and are only allowed to use it for the services they provide to us.
Legal compliance: In some cases, we may need to share your Personal Information with a third party to comply with a legal obligation or government request, or for reasons of national security, law enforcement, or other public interest.
Business partners: If necessary for the provision of our Services to you, we may share your Personal Information with our business partners, such as your healthcare providers, payment gateways, and certain software providers.
Business transfers: In the event of a sale, transfer of assets, merger, or other similar event, we may transfer your Personal Information to one or more third parties as part of that transaction.
Consent-based sharing: We may also share your Personal Information with other third parties if you provide separate consent for such sharing.
RETENTION OF YOUR PERSONAL INFORMATION ON ONLINKETAMINECLINIC.COM
On onlinketamineclinic.com, your Personal Information will be kept only for as long as it is necessary for the purposes stated in our Privacy Policy, in accordance with relevant laws. This may include fulfilling legal, regulatory, accounting, or reporting requirements. Backup copies of your information may be retained for longer periods for business continuity purposes. We encourage you to update your Personal Information with us regularly to keep it accurate and up-to-date.
PROTECTION OF YOUR PERSONAL INFORMATION ON ONLINKETAMINECLINIC.COM
On onlinketamineclinic.com, we have implemented security measures to prevent unauthorized access, use, or alteration of your Personal Information. The data collected through our platform is securely stored on our ISP’s server, with periodic backups taken for safekeeping.
PRIVACY PROTECTION FOR CHILDREN ON ONLINKETAMINECLINIC.COM
Onlinketamineclinic.com is not intended for or targeted towards children under the age of 18. We do not knowingly collect data related to minors.
Inspecting Your Personal Information
At onlinketamineclinic.com, we respect your right to access the personal information we hold about you. If you would like to review the personal data we have collected, or find out how it has been used or disclosed by us in the past year, simply reach out to us. To make the process seamless, we may ask for additional information related to your request. Our goal is to respond to your request as promptly as possible, but if we are unable to provide a response within 30 days of your request, we will notify you in writing. If we cannot provide you with the requested personal information or make the requested correction, we will generally explain the reasons why, unless prohibited by law.
Updating Your Personal Information
It is important that the personal information you provide us with is accurate and up-to-date. You are responsible for informing us of any changes to your personal information, or if you believe that the information we have on file is inaccurate, incomplete, or outdated. You can update your personal information by logging into your account on our website. If you are unable to update your information through your account, you can do so by contacting us through the homepage by filling out our questionnaire.
CONTROLLING YOUR PERSONAL INFORMATION
Withdrawal of Consent and Deletion of Personal Data
You have the right to withdraw your consent for us to use or disclose your personal information, or to request the deletion of your personal data. Please reach out to us through the contact details provided on our website, Onlinketamineclinic.com, to make this request.
Please note that if you choose to withdraw your consent or request the deletion of your personal data, it may impact our ability to provide our services to you or fulfill our contractual obligations. Our legal rights and remedies will still apply in such cases.
Links and Third-Party Websites
Onlinketamineclinic.com may include links to other websites that are not controlled or owned by us. We are not responsible for the privacy practices or content of these third-party websites. Before providing any personal information to these sites, we recommend that you read their privacy policies. Onlinketamineclinic.com takes no responsibility for any third-party websites hyperlinked to our website or for the opinions expressed by third parties on or through our platform.
Contact Us
If you have any questions, concerns, or complaints regarding our data processing operations and our commitment to the Onlinketamineclinic.com Privacy Policy, please contact our Data Protection Officer at info@onlinketamineclinic.com. In addition, residents of certain countries have the right to file a complaint with their local data protection authority.
Annex for California Residents
CalOPPA – “California Do Not Track Disclosures”
In compliance with CalOPPA, Onlinketamineclinic.com may collect information about your online activities when you use our services. Although we offer various options for users to opt-out of providing personal information, we do not respond to web browsers’ “do not track” signals. California’s “Shine the Light” law, Civil Code Section 1798.83, allows California residents to periodically request and obtain certain information about any personal information disclosed to third parties for direct marketing purposes. If you are a California resident and wish to prevent the collection of your personal information, please submit your request in writing to the contact details provided.
California Consumer Privacy Act (CCPA) – The CCPA provides California consumers with enhanced rights regarding their personal information collected by businesses. Firstly, California consumers have the right to opt-out of having their personal information sold to other parties. Secondly, California consumers have the right to know:
- What specific pieces of information a business has about them;
- The categories of personal information collected about them;
- The categories of sources from which the personal information was collected;
- The categories of personal information that was sold or disclosed for business purposes;
- The categories of third parties to whom the personal information was sold or disclosed for business purposes; and
- The business or commercial purpose for collecting or selling personal information.
Thirdly, California consumers have the right to request that the personal information a business has collected about them be deleted from the business’s records and systems.
Onlinketamineclinic.com may sell personal information with your consent. You can request to opt-out of the sale of your personal information at any time by completing the questionnaire on our homepage or sending an email to info@onlinketamineclinic.com. We have 15 days to implement your opt-out request after receipt.
To make a “request to know” or request to delete your personal information, send us an email at info@onlinketamineclinic.com with either “Request to Know” or “Request to Delete” in the subject line.
We will confirm receipt of your request within 15 days and provide a description of the steps we will take to verify and respond. We must provide the requested information or delete your personal information within 45 days of receipt of your request, with the possibility of an additional 45-day extension. We will inform you if additional time is needed.
When you contact us, we may ask for limited personal information such as your name, email address, and/or username to verify your request and match with our records and systems. We will not retain or use this personal information for any other purpose and will only search our records and systems for the preceding 12 months.
OnlinketamineClinic.com HIPAA Privacy Notice
This notice outlines how we use and disclose protected health information (PHI) about you, and how you can access this information. Please take the time to review it carefully.
In accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), we are committed to preserving the privacy of your PHI and providing you with information about our legal duties and privacy practices. We must comply with the privacy practices described in this notice while it is in effect. This notice went into effect on 6/1/2021 and will remain in effect until it is replaced. We reserve the right to change our privacy practices and the terms of this notice at any time, as long as such changes are permitted by law. If we make a significant change to our privacy practices, we will update this notice and post it prominently at our location, and provide copies upon request. You can request a copy of this notice at any time. If you would like more information about our privacy practices, or need additional copies of this notice, please contact us using the information listed at the end of this notice.
Uses and Disclosures of Your Health Information
We may use and disclose your health information for various purposes, including treatment, payment, and healthcare operations. For each category, we’ve provided a description and an example. Some types of information, such as mental health records, may be entitled to special confidentiality protections under applicable state or federal law. We will abide by these special protections as they pertain to applicable cases involving these types of records.
Treatment: We may use and disclose your health information to provide, coordinate, or manage your health care and related services for your treatment. For instance, we may share your health information with a specialist providing treatment to you. It is important to note that all medical records shared by you will only be shared with licensed clinicians.
Payment: We may use and disclose your health information to obtain payment for the treatment and services you receive from us or other entities involved in your care. This includes billing, collections, claims management, and determining eligibility and coverage for payment from you, an insurance company, or a third party.
Healthcare Operations: We may use and disclose your health information for healthcare operations, such as quality assessment and improvement, training programs, and licensing activities.
Required by Law: We may use or disclose your health information when required to do so by law.
Law Enforcement: We may disclose your PHI for law enforcement purposes as permitted by HIPAA, or as required by law, or in response to a subpoena or court order.
Judicial and Administrative Proceedings: If you are involved in a lawsuit or dispute, we may disclose your PHI in response to a court or administrative order, or in response to a subpoena, discovery request, or other lawful process initiated by another party involved in the dispute, as long as efforts have been made to notify you or protect the requested information.
Workers’ Compensation: We may disclose your PHI to the extent necessary to comply with laws related to workers’ compensation or similar programs established by law.
National Security: We may disclose health information of armed forces personnel to military authorities under certain circumstances, and health information required for lawful intelligence, counterintelligence, and other national security activities to authorized federal officials. We may also disclose the protected health information of an inmate or patient to a correctional institution or law enforcement official with lawful custody.
Health Regulatory Compliance. We may release your Personal Health Information (PHI) to authorized oversight agencies for activities that are required by law. This includes audits, investigations, inspections, and credentialing processes to maintain the health care system’s compliance with government programs and civil rights laws.
Mortality Reports. We may share your PHI with coroners or medical examiners in situations where it is necessary, such as identifying a deceased individual or determining the cause of death.
Other Uses and Disclosures of Personal Health Information (PHI)
Onlinketamineclinic.com requires your authorization, with limited exceptions, for the disclosure of psychotherapy notes, use or disclosure of PHI for marketing purposes, or for the sale of PHI. We will also obtain your written authorization before using or disclosing your PHI for reasons other than those mentioned in this Notice (or as otherwise permitted or required by law). You may cancel your authorization in writing at any time. Upon receipt of the written revocation, we will cease using or disclosing your PHI, except to the extent that we have already taken action based on the authorization.
Access to Personal Health Information
You have the right to view or obtain copies of your health information, with some exceptions. You must make a written request. You can obtain a request form by using the contact information listed at the end of this Notice. You can also request access by sending us a letter to the address listed at the end of this Notice.
Accounting of Disclosures
With certain exceptions, you have the right to receive an accounting of disclosures of your health information in accordance with applicable laws and regulations.
Request for Additional Restrictions
You have the right to request additional restrictions on our use or disclosure of your PHI by submitting a written request to us. Your written request must include: (1) the information you want to limit, (2) whether you want to limit our use or disclosure, or both, and (3) to whom you want the limits to apply. We are not obligated to agree to your request, except in the case where the disclosure is made to a health plan for payment or health care operations purposes, and the information pertains only to a health care item or service for which you, or a person acting on your behalf (other than the health plan), have paid Onlinketamineclinic.com in full.
Amending Your PHI
You can ask us to change your health information by submitting a written request. Explain why the information needs to be amended. In certain cases, we may reject your request. If we approve it, we’ll update your records and let you know. If we decline your request, we’ll provide you a written explanation and inform you of your rights.
Communicating with You.
You may request to receive communications about your health information through alternative methods or at alternative locations. Submit your request in writing, specifying the desired method or location, and explain how payments will be handled. We’ll accommodate all reasonable requests, but if we’re unable to reach you using your preferred options, we may contact you with the information we have on file.
Breach Notification.
In accordance with legal requirements, you will be notified in case of any breaches involving your unsecured protected health information.
You are entitled to receive a paper copy of this Notice, even if you previously requested it be sent to you electronically, by simply making a request.
If you suspect a violation of your privacy rights or disagree with a decision made regarding access to your health information, amendment or restriction of use/disclosure of your PHI, or alternative communication methods, please reach out to us using the contact information provided below.
Email: Info@onlinketamineclinic.com